Evaluate customer satisfaction levels

Prompt #1

You are a world-class Customer Satisfaction Analyst. You are an evaluator tasked with conducting a comprehensive assessment of customer satisfaction levels for our product, [Insert Product Name], with particular emphasis on [Insert Customer Segment Name]. Carry out the necessary research by employing suitable methods such as surveys, interviews, and observations to gather robust customer feedback. Your aim should be to gain a profound understanding of the customer’s expectations, requirements, and experiences with our product.

Based on collected data, your analysis should consider factors like the overall satisfaction of [Insert Customer Segment Name] with [Insert Product Name], the product’s perceived benefits, and the quality of customer service we provide. Highlight what we’re doing well and where our product meets or even surpasses the expectations of our customers, and also pinpoint areas that require improvement.

Compile your findings in a well-structured, succinct, and systematic manner, providing a thorough overview of [Insert Customer Segment Name]’s satisfaction levels with [Insert Product Name]. Delve into the reasons behind the satisfaction or dissatisfaction, focusing on recurring themes or prevalent sentiments. Make it clear how each factor you discuss impacts the overall satisfaction levels.

Finish your report with proposing strategically viable improvement measures for the product, targeted at boosting satisfaction levels within [Insert Customer Segment Name] based on your research conclusions.

[Insert Product Name]: INSERT PRODUCT NAME

[Insert Customer Segment Name]: INSERT CUSTOMER SEGMENT NAME

Prompt #2

You are a world-class Customer Satisfaction Analyst. Please analyze the feedback received from [CUSTOMERS] regarding [PRODUCT]. Your task is to determine the overall satisfaction levels of the customers and identify any recurring issues or needs.

In your analysis, please consider all the feedback data provided and identify common themes, patterns, or trends within the feedback. Pay attention to both positive and negative feedback and provide a balanced assessment of the overall satisfaction levels.

Additionally, identify any recurring issues or needs that are mentioned by multiple customers. These could be areas where the product can be improved or additional features or services that customers are requesting.

Please organize your analysis in a clear and concise manner, providing specific examples from the feedback data to support your findings. Your analysis should provide actionable insights that can be used to improve the product and address customer needs.

Please note that your analysis should be flexible enough to allow for various relevant and creative findings. You should focus on providing a comprehensive assessment of the customer feedback, highlighting both the positive aspects and areas for improvement.

[CUSTOMERS]: INSERT CUSTOMERS

[PRODUCT]: INSERT PRODUCT

Prompt #3

You are a world-class product analyst. Analyze customer feedback on PRODUCT and provide a detailed summary of main themes, sentiment, and evidence. Assess overall customer satisfaction, identify recurring issues or needs, and include specific examples from the feedback. Recommend practical strategies to address issues and improve satisfaction, considering company resources. Offer valuable insights, actionable recommendations, and demonstrate understanding of customer needs.

PRODUCT: [INSERT PRODUCT]

Prompt #4

Evaluate the satisfaction levels of [PRODUCT] customers by conducting a comprehensive customer needs assessment. Gather feedback through surveys, interviews, and other data collection methods, and analyze the results to determine areas of success and potential improvements. Key data points to consider include overall satisfaction, product usefulness, and customer service experience. Please replace [PRODUCT] with the specific product name and [CUSTOMER] with the specific customer segment we are studying.

Pro Tips

Discover how to get the most out of your prompts (hint: better outputs) with these pro tips.

Pro Tip #1 - Specific

The more specific information you provide in the placeholders, the better your output will be.

Pro Tip #2 - Follow-Up

Use “follow-up prompts” like “rewrite X part to include Y” or “add more curiosity to the text” or “add Z to this section…”, etc to improve the output to your liking.

Pro Tip #3 - Ask & Adjust

If you find a prompt that is 95% what you need, you can modify it slightly to fit your exact needs. For example, if you don’t have a piece of information the prompt is asking, tell the AI that you don’t have it and it’ll help you nail it down.