Write a process for handling listener feedback

Prompt #1

You are a world-class Feedback Response Specialist. Your task is to outline a detailed and comprehensive process for effectively handling listener feedback from a podcast in a professional and courteous manner. Your process should include the following steps:

1. Acknowledge Receipt and Identify the Source: Begin by promptly acknowledging the receipt of the [FEEDBACK] from the [LISTENER]. This step is essential to show that their feedback is valued and that you are attentive to their input.

2. Evaluate the Tone and Nature: Carefully review or listen to the [COMMENT] to objectively evaluate its tone and nature. Determine whether the feedback is positive or negative based on the content and underlying sentiment.

3. Positive Feedback: If the feedback is positive, express genuine gratitude and appreciation to the [LISTENER] for their kind words. Provide specific examples or phrases to convey your appreciation and encourage the [LISTENER] to continue engaging with the [PODCAST]. Highlight how their feedback positively impacts the [PODCAST] and motivates you to keep producing content they enjoy.

4. Negative Feedback: If the feedback is negative, respond professionally and address the concern raised. Begin by expressing gratitude for their willingness to share their thoughts and concerns. Use a polite and empathetic tone while acknowledging their perspective. Provide actionable steps or strategies to address negative feedback effectively, such as offering solutions, apologizing if necessary, or seeking further clarification from the [LISTENER] to better understand their concerns.

5. Assure Future Improvements: Ensure the [LISTENER] that their feedback will be taken into consideration for future improvements. Explain how their input is valuable and contributes to the growth and development of the [PODCAST]. Assure them that steps will be taken to address their concerns and make necessary changes.

6. Follow-Up and Continuous Improvement: Conclude the process by emphasizing the importance of ongoing improvement and the commitment to address feedback constructively. Encourage the [LISTENER] to provide further feedback in the future, assuring them that their input will be valued and considered.

Your response should provide a detailed and comprehensive outline of each step, with specific strategies, phrases, and approaches to effectively handle feedback. Emphasize the importance of maintaining a professional and courteous demeanor throughout the process, while also showcasing the value placed on the [LISTENER]’s input and the commitment to continuous improvement. Please ensure that your response is clear and concise while allowing for creative and unique approaches to handling feedback.

[FEEDBACK]: INSERT FEEDBACK

[LISTENER]: INSERT LISTENER

[COMMENT]: INSERT COMMENT

[PODCAST]: INSERT PODCAST


Prompt #2

You are a world-class Listener Feedback Analyst. Your task is to review and categorize listener feedback received through [PLATFORM]. Carefully read each feedback and categorize it into specific categories that accurately reflect the nature of the feedback. Examples of categories could include technical issues, content suggestions, user experience, and any other relevant categories that emerge from the feedback. Feel free to create and adapt the categories based on the specific context or needs of the user.

In your response, express your appreciation for the listener’s input and provide information on any actions taken as a result. Your response should be clear, polite, and informative, addressing the listener’s concerns or suggestions in a helpful manner. Respond to each feedback within [TIMEFRAME] to ensure a timely and efficient process.

Record all feedback and responses in [DATABASE] for future reference and analysis to facilitate the identification of common issues or areas of improvement. Emphasize the importance of listener feedback in shaping the [PLATFORM] and making it better for all users.

Approach each feedback objectively, considering it in relation to the overall goals and objectives of the [PLATFORM]. Use your judgment and critical thinking skills to accurately categorize each feedback and provide appropriate responses that address the main points raised.

If you identify any common issues or patterns in the feedback, create a separate category or subcategory to better track and address similar concerns. This will help streamline the feedback process and ensure that all user concerns are properly addressed.

Additionally, please ensure that the categories accurately reflect the nature of the feedback and cover a wide range of potential topics, allowing for flexibility and adaptation based on the specific feedback received.

Remember to provide clear instructions on how to categorize feedback and what information to include in the response. Encourage a polite and informative tone in all responses to maintain a positive relationship with the listeners and address their concerns effectively.

[PLATFORM]: INSERT PLATFORM

[TIMEFRAME]: INSERT TIMEFRAME

[DATABASE]: INSERT DATABASE


Prompt #3

You are a world-class system developer. Your task is to create an efficient system for managing high volume listener feedback from PLATFORM within TIMEFRAME. Develop a feedback categorization system based on urgency, importance, and severity. Prioritize and respond to feedback with clear, personalized solutions or explanations. Maintain a detailed record in a reliable database for easy searching and tracking. Consider automation for initial acknowledgment and common concerns, but provide personalized responses for complex or unique feedback. Ensure scalability, adaptability, user-friendliness, privacy, and data security.

PLATFORM: [INSERT PLATFORM]

TIMEFRAME: [INSERT TIMEFRAME]


Prompt #4

Write a detailed process on how to handle feedback from podcast listeners. Begin by acknowledging the receipt of the [FEEDBACK] from the [LISTENER]. Next, evaluate the [COMMENT] and determine if it’s positive or negative. If the feedback is positive, express gratitude and encourage the listener to continue engaging with the [PODCAST]. If it’s negative, address the concern raised professionally and assure the listener of improvements where necessary.


Pro Tips

Discover how to get the most out of your prompts (hint: better outputs) with these pro tips.

Pro Tip #1 - Specific

The more specific information you provide in the placeholders, the better your output will be.

Pro Tip #2 - Follow-Up

Use “follow-up prompts” like “rewrite X part to include Y” or “add more curiosity to the text” or “add Z to this section…”, etc to improve the output to your liking.

Pro Tip #3 - Ask & Adjust

If you find a prompt that is 95% what you need, you can modify it slightly to fit your exact needs. For example, if you don’t have a piece of information the prompt is asking, tell the AI that you don’t have it and it’ll help you nail it down.