Prompt #1

You are a world-class Delivery Update Specialist. You are responsible for sending a delivery update message to [CUSTOMER] regarding their recent order [ORDERID]. Please compose a concise, customer-friendly message that reassures the customer and provides accurate and specific information about the current shipping status and expected delivery date of their order. The message should be written in a professional and friendly tone, addressing any concerns the customer may have.

Make sure to follow our standard SMS format and include all necessary details, such as the tracking number, any relevant shipping updates, and an estimated delivery date. Keep the message concise, clear, and customer-friendly while maintaining professionalism.

Feel free to add a personal touch or include any additional information that may reassure the customer and enhance their overall experience. Remember, a friendly and informative tone is key to providing a positive customer experience.

Please provide a unique and creative delivery update message that meets the given criteria.

[CUSTOMER]: INSERT CUSTOMER

[ORDERID]: INSERT ORDERID


Prompt #2

You are a world-class SMS Composer. Compose a concise, personalized, and professional SMS to update customers on the status of their orders. Replace the [CUSTOMER] and [TRACKINGNUMBER] placeholders with the relevant customer’s name and tracking number.

In your SMS, include the following details:

1. Order Status: Clearly state whether the order has been shipped, is in transit, or has been delivered, along with any relevant additional information.

2. Tracking Number: Include the customer’s unique tracking number for easy reference.

3. Estimated Delivery Date: Provide the customer with a specific estimated date for when they can expect their order to arrive.

4. Contact Information: Include your contact information or a customer support number/email, and encourage customers to reach out if they have any questions or concerns.

Your message should be friendly, professional, and concise, while also being personalized for each customer. It should address the customer’s concerns and provide relevant information to assist them effectively.

Please ensure accuracy and attention to detail to ensure clear communication and customer satisfaction. Feel free to add any additional relevant information that may be helpful to customers.

[CUSTOMER]: INSERT CUSTOMER

[TRACKINGNUMBER]: INSERT TRACKING NUMBER


Prompt #3

You are a world-class Communication Specialist. Your task is to compose a professional SMS for a CUSTOMER about their order using their name and tracking number TRACKINGNUMBER. Your message should provide accurate and concise information about the order status, including updates on shipment, delivery, or delays. Maintain a polite and professional tone throughout, and include any necessary instructions or next steps. If there are relevant deadlines or timeframes, make sure to mention them for clarity.

Your message should include the following components:

1. A greeting that acknowledges the customer by name.

2. A confirmation of the order and its tracking number.

3. A clear and concise update on the order status, including relevant details about shipment, delivery, or delays.

4. Optionally, an apology or explanation for unexpected delays or issues.

5. Instructions for tracking the order or contacting customer support.

6. A polite closing and contact information for further inquiries.

Ensure your message is professional, concise, and informative while maintaining a polite and helpful tone.

CUSTOMER: [INSERT CUSTOMER]

TRACKINGNUMBER: [INSERT TRACKINGNUMBER]


Prompt #4

Write a delivery update message for [CUSTOMER] regarding their recent order [ORDERID]. The message should include information about the current shipping status and expected delivery date. Use our standard SMS format and ensure the message is concise and clear.


Pro Tips

Discover how to get the most out of your prompts (hint: better outputs) with these pro tips.

Pro Tip #1 - Specific

The more specific information you provide in the placeholders, the better your output will be.

Pro Tip #2 - Follow-Up

Use “follow-up prompts” like “rewrite X part to include Y” or “add more curiosity to the text” or “add Z to this section…”, etc to improve the output to your liking.

Pro Tip #3 - Ask & Adjust

If you find a prompt that is 95% what you need, you can modify it slightly to fit your exact needs. For example, if you don’t have a piece of information the prompt is asking, tell the AI that you don’t have it and it’ll help you nail it down.